Office Administrator – Vermtek Ltd

Location: Shrivenham 100 Business Park,
Hours: Full-time, Monday–Thursday 9:00am–5:00pm, Friday 8:00am–4:00pm
Contract: Permanent
Salary: Competitive

Looking for your next challenge?

Vermtek Ltd is a growing pest control company based in Shrivenham, providing pest management services to customers across the UK and Northern Ireland.

Due to continued growth, we’re looking for a confident, organised and proactive Office Administrator to join our friendly, hard-working office team.

This is a newly created position and a great opportunity for someone who enjoys variety, likes dealing with people and wants to develop their career within a growing business.

You don’t need experience in the pest control industry. We’re much more interested in finding someone with the right attitude who learns quickly, communicates confidently and
isn’t afraid to get stuck in.

What you’ll be doing

No two days will be exactly the same, but your responsibilities will include:

• Answering incoming telephone calls and dealing confidently with customer and supplier enquiries
• Responding to emails and providing customers with updates
• Supporting colleagues across the business with day-to-day administration
• Liaising with our network of suppliers and service providers across the UK
• Chasing suppliers for updates and ensuring information is followed through
• Supporting the coordination of larger project works
• Completing and updating documents accurately
• Using our in-house software to manage information and administrative tasks
• Running reports and providing information and data to the management team
• Keeping customers informed and helping ensure we continue to deliver the high level of service they expect

Who we’re looking for

We’re looking for someone who is:

• Confident speaking to customers, suppliers and colleagues on the telephone
• Comfortable communicating professionally by email
• Organised and able to manage several tasks at once
• Reliable and takes ownership of their work
• Able to work independently once trained
• Calm and level-headed when things get busy
• Comfortable working with information, reports and data
• Versatile and happy to turn their hand to different tasks
• A quick learner with a positive, proactive attitude
• Comfortable using Microsoft Office

Previous office or administration experience would be useful, and experience dealing with suppliers or supply chains would be an advantage. However, neither is essential if you can demonstrate the right attitude and transferable skills.

On-call rota

An important part of the position is participating in our out-of-hours emergency telephone rota for one week in every five.

This does not involve travelling to sites or attending emergencies yourself. You will receive emergency calls, assess the information provided and contact the appropriate local team when attendance is required.

We’ll provide training so you’re confident handling these calls.

Why join Vermtek?

We’re a small, hard-working team supporting pest control services across the UK and Northern Ireland for a wide range of public and private-sector customers, including well-known household names.

As the company grows, we want our people to grow with it.

This position has been created because of that growth, and there is genuine potential to progress for someone who performs well and wants to develop. A number of our existing team members have already progressed into more senior positions within Vermtek.

You’ll also receive:

• Workplace pension
• Training and support
• Opportunity to undertake pest control qualifications after 12 months
• Genuine opportunities for career development and progression

If you’re looking for a varied office role where you can take responsibility, learn new skills
and become an important part of a growing company, we’d love to hear from you.

Apply with your CV and a short introduction telling us why you think you’d be a good fit for Vermtek, to catherine@vermtek.com.

Closing date – 11 th September